Rock Gate Capital, LLC (d/b/a Truckers Network Association) respects your privacy. We have developed this privacy policy to advise you on how we collect, use, share, and protect your personal information. Truckers Network (“Company,” “we,” “us,” or “our”) uses this policy when a Visitor uses the Truckers Network website and mobile application. We provide this service to you (as described in the applicable Terms of Service), including through our website located at https://truckersnetwork.com (the “Site”), and through related services and applications (collectively, such services and Site, and any new features thereof the “Service(s)”). This Privacy Policy (the “Privacy Policy”) also applies to digital subscriptions to any service or product of the Company, including, without limitation, mobile applications or other digital properties, (collectively with the Websites, the “Services”). Capitalized terms used herein but not defined shall have the meanings ascribed to them in the applicable Terms of Service.
To ensure that you fully understand your rights, you should be familiar with the following terms:
“You” refers to the person assessing and using the services. You may be a “Platform User” if your employer provides you with access to the services or you otherwise use the Services under a service agreement with Truckers Network, a “Job Applicant” if you use the site to apply for a job with us, and/or a site user when you browse the site generally (each a “User”.)
Types of personal information (PI) we collect | Examples of PI | Categories of sources from which PI was collected | Why we collect your PI |
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Identifiers |
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Personal information |
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Characteristics of protected classifications |
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Marketable Information |
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Internet or other electronic network activity information | Internet or other similar activity, browsing history, search history, information about your interaction with websites, application logs, device data, or advertisement |
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Audio, or electronic | Audio recordings of customer service calls |
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Inferences from PI collected | Customer profiles reflecting preferences |
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Other information | The contents of communication you send to us by phone, email, text, online chat, etc. |
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This Privacy Policy is incorporated into and forms part of the Terms of Service applicable to you. Before using the Services or submitting any Personal Data to the Company, please review this Privacy Policy carefully and contact us if you have any questions.
Your Consent to Our Privacy Policy
Any person accessing, browsing, or otherwise using the Services, either manually or via an automated device or program, shall be considered a “User”. All Users are bound by the terms of this Privacy Policy. Users consent to the collection, use and disclosure of personally identifiable User information (“Information”) pursuant to the terms of this Privacy Policy.
For our purposes, personal information is information that identifies, relates to, describes, refers to, or could be associated or reasonably linked to you.
We collect information that you provide, or we receive from other sources. This may include
Personal Information (PI) or Sensitive Personal Information (SPI) that you provide when you use the Services, on third-party websites, applications when subscribing to our Services, and through requesting certain Truckers Network services or products.
We may collect and we have collected, within the past 12 months, the following types of Personal Information. Personal Information we collect about you may vary depending on the nature of your interactions with us.
In addition, we may collect, use, and disclose your Personal Information as required or permitted by law. Please recognize that we do not safeguard deidentified data (data that hides your identity) or aggregated consumer information like we do Personal Information, and we reserve the right to convert, or permit others to convert, your Personal Information into deidentified data or aggregate information.
For purposes of this Privacy Policy, “Sensitive Personal Information (SPI)” means any information that reveals (a) your Social Security Number or other type of identification number; (b) your account log-in, debit card or credit card, or any required security or access code; (c) your geolocation; (d) your racial or ethnic origin religious or philosophical beliefs, or union membership; (e) the contents of your mail, email, or text messages, unless our business is the intended recipient of those communications; and (f) your genetic data.
Although it is our preference to minimize the collection of Sensitive Personal Information, it is possible that we have collected, within the past 12 months, the categories of Sensitive Personal Information about consumers that are listed in the chart below. The Sensitive Personal Information we collect varies depending on the nature of your interactions with us and may not be listed below.
Personal Information that reveals a consumer’s financial information |
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Geo-location |
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Sources of Personal Information
Information You Provide: Personal Information may be obtained directly from you. If you submit Personal Information to use about someone else, then you represent that you are authorized to provide their personal information to us, and that person has consented to have us use their personal information in accordance with our Privacy Policy.
Information Collected Automatically: We may use various tools and technologies, like cookies and web server logs, to collect information automatically. This information may include IP addresses, device identifiers, browser characteristics, operating system details, internet service provider details, language preferences, referring URLs, time and length of visits, and pages viewed.
Personal Information may also be secured from other parties who are authorized to provide the information, from activity on our Services, and from other parties with whom we work, such as service providers, business partners, advertisers, advertising related technology providers, advertising servers, data analytics providers, and social networks. For example, if you choose to link your social media or other third-party accounts to our Services, we may obtain your Personal Information from those platforms.
We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help us analyze how users use the Site and enhance your experience when you use the Site. For more information on how Google uses this data, go to http://www.google.com/policies/privacy/partners/.
On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how to receive a notification when you are receiving a new cookie and how to turn cookies off. Please see the links below for guidance on how to modify your web browser’s settings on the most popular browsers:
Please note that if you limit the ability of websites to set cookies, you may not be able to enjoy the full functionality of the Site.
Advertising networks may use cookies to collect Personal Data. Most advertising networks offer you a way to opt out of these targeted ads. If you would like to find out more information, please visit the Network Advertising Initiative’s online resources at http://www.networkadvertising.org and follow the opt-out instructions.
If you access the Site on your mobile device, you may not be able to control tracking technologies through the settings.
We may use your Personal Data:
We may anonymize Personal Data, and separate your Score or other results from your Assessment from information that could be used to identify you (as a Visitor), aggregate such data with other similar data and use the anonymized and/or aggregated information to analyze the effectiveness of our Service, to improve and add features to our Service, and for other business purposes, and we may share such anonymized and/or aggregated information. In addition, from time to time, we may analyze the general behavior and characteristics of users of our Services and share aggregated information like general user statistics with prospective business partners. We may collect anonymized information, including system information, through the Service, through cookies, and through other means described in this Privacy Policy.
We may use your Personal Data to contact you to tell you about products or services we believe may be of interest to you. For instance, if you elect to provide your email or telephone number, we may use that information to send you special offers. You may opt out of receiving emails by following the instructions contained in each promotional email we send you. You can also control the marketing emails and/or text messages you receive by updating your settings through your account. In addition, if at any time you do not wish to receive future marketing communications, you may contact us at [email protected]. If you unsubscribe from our marketing lists, you will no longer receive marketing communications, but we will continue to contact you regarding other administrative matters and to respond to your requests.
In certain circumstances we may share your Personal Data with third parties without further notice to you, unless required by the law, as set forth below:
To assist us in meeting business operations needs and to perform certain services and functions, we may share Personal Data with vendors and service providers, including providers of hosting services, cloud services and other information technology services providers, event management services, email communication software and email newsletter services, advertising and marketing services, payment processors, customer relationship management and customer support services, and web analytics services. Pursuant to our instructions, these parties will access, process or store Personal Data in the course of performing their duties to us. We take commercially reasonable steps to ensure our service providers adhere to the securitystandards we apply to your Personal Data.
If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of all or a portion of our assets, or transition of service to another provider, your Personal Data and other information may be shared in the diligence process with counterparties and others assisting with the transaction and transferred to a successor or affiliate as part of that transaction along with other assets.
If required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, including to meet national security or law enforcement requirements, (ii) protect and defend our rights or property, (iii) prevent fraud, (iv) act in urgent circumstances to protect the personal safety of users of the Services, or the public, or (v) protect against legal liability.
We may share Personal Data with our affiliates, meaning an entity that controls, is controlled by, or is under common control with Company. Our affiliates may use the Personal Data we share in a manner consistent with this Privacy Policy.
If you provide your mobile phone number to us, we may ask for your consent to receive text message alerts from us containing product/service, event, or promotional information in a text or SMS message (“Text Messages”). The Text Message program allows users to receive SMS/MMS mobile messages by users affirmatively opting into the program. Your consent to receive Text Messages is not required to purchase services from us.
We keep Personal Data for as long as reasonably necessary for the purposes described in this Privacy Policy, while we have a business interest in retaining your data, or as required by law (e.g., for tax, legal, accounting or other purposes), whichever period is longer.
In order to allow you to make informed decisions about how we handle your information, we provide the following means to allow you control over your information.
We are committed to allowing you to manage the use of the information we collect about you. Accordingly, you have the following rights:
We may be unable to change information we have collected about you if we believe that the change would violate any law or cause the information retained to be incorrect.
If you need to change or correct your Personal Data, please contact us at [email protected].
Our Service is not designed to communicate with individuals who are under the age of 18. Our Company does not knowingly collect Personal Data from children under the age of 13. If you have reason to believe that a child under the age of 13 has provided Personal Data to our Company through the Service, please contact us at [email protected] and we will endeavor to delete that information from our databases.
The Service may contain links to other websites not operated or controlled by our Company, including social media services (“Third Party Sites”). The information that you share with Third Party Sites will be governed by the specific privacy policies and terms of service of the Third- Party Sites and not by this Privacy Policy. By providing these links we do not imply that we endorse or have reviewed these sites. Please contact the Third-Party Sites directly for information on their privacy practices and policies.
Please recognize that you use the Service at your own risk. We implement commercially reasonable technical, administrative, and organizational measures to protect Personal Data both online and ofline from loss, misuse, and unauthorized access, disclosure, alteration or destruction. However, no Internet or e-mail transmission is ever fully secure or error free. E- mail sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via the Service or e-mail. Please keep this in mind when disclosing any Personal Data to Company via the Internet. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Service, or third – party websites.
In certain circumstances providing Personal Data is optional. However, if you choose not to provide Personal Data that is needed to use some features of our Service, you may be unable to use those features. You can also contact us at [email protected] to ask us to update or correct your Personal Data.
The Service, and our business may change from time to time. As a result, we may change this Privacy Policy at any time. When we do, we will post an updated version on this page, unless another type of notice is required by the applicable law. By continuing to use the Service or providing us with Personal Data after we have posted an updated Privacy Policy, or notified you by other means if applicable, you consent to the revised Privacy Policy and practices described in it.
Certain states have passed legislation to provide their residents with additional rights. These states include California, (California Consumer Privacy Act “CCPA”), Iowa, (Iowa Consumer Data Privacy Act “ICDPA”), Nebraska, (Nebraska Data Privacy Act (“NDPA”) and Texas, (Texas Data Privacy and Security Act (“TDPSA”). In the event of a conflict between the Privacy Policy stated above and these provisions, these specific provisions will control for residents of California and Texas.
With some limited exceptions, residents of California, Iowa, Nebraska, and Texas may enjoy the following additional privacy rights:
You have the right to know if we are processing your personal information and to access the personal information, we are handling. California residents may access the following types of information we collected over the past 12 months:
You have the right to request that we delete the personal information we have gathered about you. If you ask us to delete your personal information, we will delete it. We will also ask our service providers to delete your personal information.
You have the right to correct any personal information we have retained about you if it is incorrect. It may be necessary for you to provide additional documentation to establish that the information we have retained is inaccurate.
If you reside in California or Iowa, you may notify us that you do not want us to share or sell your personal information and we will allow you to “opt out.”
If you reside in Texas or Nebraska, you may “opt out” of the sale or sharing of your personal information when the personal information is used as targeted advertising; for sale; to conduct automated profiling when that type of profiling could lead to legal conclusions that are unwelcome (e.g. denial of employment).
California Privacy Rights
We comply with the “Shine the Light” law and meet the corresponding requirements.
First, we would advise you, free of charge, if we disclosed in the previous calendar year the information described below to third parties for direct marketing purposes: your name and address, including any email addresses, information about children: name, age, date of birth, gender, how many children you have, physical information such as your height, weight, race, medical conditions, drugs or therapies used, financial information such as credit card, debit card, or bank account number, investment history, lifestyle information such as political party affiliation, education level, religion.
We also agree to provide you with the name and address of third parties that received any of your personal information, and the category of your personal information received by the third party.
All of our employees or contractors who interface with you will offer you the address you can use to contact us [email protected] If you communicate with us in another way, we will promptly respond to your request. Please note, however, there may be a delay in our response if you do not direct your inquiry to our designated email address.
The categories of Personal Data we have collected in the preceding twelve months are described above in the “Information We Collect” section. In the preceding twelve months, we have disclosed for business purposes each of the categories identified in that section to the third parties identified in the “How We Use Your Personal Data” section. The business and commercial purposes for collecting Personal Data are described in the “How We Use Your Personal Data” section. We collect Personal Data directly from you and from your use of our Service.
In order to protect your Personal Data from unauthorized access or deletion, we may require you to verify your login credentials (to the extent you have created an account to use the Services) or by other means before you can submit a request to understand our use or delete your Personal Data. If you do not have an account with us, or if we suspect fraudulent or malicious activity, we may ask you to provide additional Personal Data to allow us to verify your identity. If we cannot verify your identity, we will not provide or delete your Personal Data.
You may submit a request to know or a request to delete your Personal Data through an authorized agent. If you do so, the agent must present signed written permission to act on your behalf and you may also be required to independently verify your identity with us.
If you have any questions about our Privacy Policy or information practices, or need to access this Privacy Policy in a different format, please feel free to contact us at our designated address: [email protected]; or Truckers Network, Two Riverside Plaza, Suite 2100, Chicago, Illinois 60606
California created a new category of personal information called Sensitive Personal Information (SPI) which includes:
California residents may request us to limit the use of their SPI to “only that which is necessary to perform the services of provide the goods reasonably expected by an average consumer who requests such goods or services.”
To comply, Truckers Network offers a second website homepage link labeled, “Limit the Use of My Sensitive Personal Information, at [email protected].” California residents may use this link to exercise their rights including opting out of the use, sale or sharing of their SPI. In addition to these rights, Californians can also request the disclosure of what SPI is collected, how it is used and the duration of use.
You may request a copy of your personal information be sent to you in a readable format.
You may exercise the rights enumerated above without being targeted or treated differently than others who have their personal information collected by us.
California residents may exercise these four additional rights 1) Right to Correct; 2) Right to Know; 3) Right to Delete; and 4) Right to Opt Out.
Where we are required by law to provide this information, we will provide it in a portable and usable format.
These exceptions include if we need your Personal Information to complete transactions or provide services you requested or that we anticipate you will request, and for security purposes. We also may not delete your Personal Information if we have a legitimate business purpose, to comply with law, or to exercise or defend legal claims. Note also that we are not required to delete your Personal Information if we did not collect it directly from you.
You have the right to opt out of our sale of your Personal Information and Sensitive Personal Information, and to request that we do not share your Personal Information and SensitivePersonal Information for “cross-context behavioral advertising.” Cross Contextual behavioral advertising is a type of advertising that targets consumers based on their personal information across different websites and apps. To opt-out, please contact us using at www.[email protected]. Opting-out of the sale of your information for certain types of interest-based advertising does not preclude you from seeing those ads. That is especially true if we shared your information that was collected prior to 90 days before we received your opt-out request.
Alternatively, to submit a request to exercise any of your California privacy rights, please use reach us at [email protected].
Your Right to Limit Use and Disclosure of Your Sensitive Personal Information. We do not use or disclose your Sensitive Personal Information in any way inconsistent with your right to limit use and disclosure as applied under the CCPA and CPRA.
Rights Related to Automated Decision-Making. You have the right to opt out of automated decision-making. Automated decision making often includes profiling. We use this profiling function to evaluate your personal characteristics relating to your work, economic situation, health, preferences, curiosities, trustworthiness, behavior, location, and/or movement.
Right to Non-Discrimination if You Exercise of Your Privacy Rights. If you choose to exercise any of your privacy rights under the CCPA and CPRA, you have the right not to be discriminated by us in any way.
You may use an authorized agent to submit your requests. We do not discriminate against a user if they exercise any of the rights available under the CCPA or CPRA. If you do exercise your rights under CCPA or CPRA, we may charge a different price or rate or offer a different level or quality of good or service. We only vary the price, rate or quality, however, if doing so is reasonably related to the value of your data and permitted under the law. In addition, we may offer you financial incentives for the collection, sale and retention and use of your Personal Information and Sensitive Personal Information, consistent with the CCPA and CPRA that could result in reasonably different prices, rates, or quality levels. The significant aspects of any financial incentive offered to you will be explained and described in our program terms. Your participation in any of our incentive programs is entirely optional. You will have to affirmatively “opt-in” to the program. You can also “opt-out” of each program (i.e., end your participation and decline the ongoing incentives). To do so you will need to follow the instructions in the program description and program terms. By posting notice on the program descriptions and terms, we may add or change our incentive programs. You will need to check them regularly. We cannot fulfill a request, pursuant to CCPA or CPRA, unless you have provided enough information for us to reasonably verify you are the consumer about whom we collected
Personal Information and/or Sensitive Personal Information. We will typically not charge a fee to fully respond to your requests, but we may charge a reasonable fee, or refuse to act upon a request, if your request is excessive, repetitive, unfounded, or overly burdensome.
We do not sell the Personal Information and Sensitive Personal Information of consumers if we know the consumer is less than 16 years of age, unless we receive affirmative authorization (the “right to opt-in”) from either the consumer who is between 13 and 16 years of age, or the parent or guardian of a consumer less than 13 years of age. Consumers who opt-in to Personal Information or Sensitive Personal Information sales may opt-out of future sales at any time.
Although CCPA and CPRA rights do apply to Personal Information collected from job applicants and current employees, the instant policy only covers applicants and employees in their capacity as users of our website. Separate privacy disclosures apply to these parties during their application and onboarding processes.
Nevada provides its residents with a limited right to opt-out of certain personal information sales. Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to [email protected].
Colorado, Connecticut, Virginia, and Utah all provide their residents with rights to:
To exercise any of these rights please submit a request to [email protected]. To appeal a decision regarding a consumer rights request previously denied by us which you believe we denied in error, you may appeal for reconsideration of your request using our link [email protected].
This section provides information specific to Virginia users, including how to exercise their rights under the Virginia Consumer Data Protection Act (“CDPA”). Terms defined in the CDPA that we used in this section shall have the same meaning as in the CDPA.
Targeted Advertising. We, or a third – party provider, may process your Personal Data for targeted advertising (as the term is defined in the CDPA). To opt out, please contact us at [email protected]
Sales of Personal Data. We do not sell (as the term is defined in the CDPA) your Personal Data.
Right to Access and Data Portability
You have the right to confirm whether we are handling your Personal Data, to access your Personal Data, and to obtain a copy of the Personal Data you provided to us in a readable, transferable format.
You have the right to request that we correct inaccuracies in your Personal Data, considering the nature of the Personal Data and our purposes for retaining it.
You have the right to request that we delete your Personal Data.
You have the right to opt out of the following uses of your Personal Data: (a) targeted advertising; (b) the sale of Personal Data; and (c) profiling in continuation of decisions that produce legal or similarly significant effects.
Sometimes we are unable to process requests relating to your Personal Data, in which case, your request will be denied. If you are a resident of Virginia whose privacy rights request has previously been denied by us and you believe we denied them in error, you may appeal for reconsideration using our email at [email protected].
Please note that if you make a privacy rights request, we may the Personal Data submitted in connection with your request for recordkeeping purposes.
The Websites are owned and operated by Truckers Network in the United States. If you are using our sites outside the United States, be advised that the information we collect, including your Personal Information and Sensitive Personal Information, may be administered and stored in the United States. By using the Websites or Services, or providing us with any information, you consent to the transfer to, and administration of, your information in the United States.
The United States may not provide the same level of data protection as considered acceptable in your location or country. Your Personal Information and Sensitive Personal Information may be available to the US Government by request of the United States government.
Our websites are not designed or intended for use by children under 13 years of age. No one under age 13 may provide any Personal Information or Sensitive Personal Information to our Websites. Furthermore, we do not intentionally collect Personal Information or Sensitive Personal Information from children under 13. If you are under 13, do not use or provide any information on our Websites or through any of its features, register on the Websites, make any purchases through the Websites, use any of the interactive or public comment features of our Websites, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name, social media nametag, or username you may use. If we learn we have collected or received Personal Information or Sensitive Personal Information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us using our online form at [email protected].
You must be 18 years of age or older to purchase any content, product, or service offered by us through the Services. We do not otherwise knowingly collect Personal Information and Sensitive Personal Information from anyone under the age of 18 without permission. California residents under 16 years of age may have additional rights regarding the collection and sale of their Personal Information or Sensitive Personal Information. For more information, please see the “Your California Privacy Rights” Section – above.
The Websites or Services may include links to websites or other online properties that are not under our control. Truckers Network shall have no responsibility or liability for the content or privacy practices of any such linked website or any link or linking program at any time. If you click on a link on our website and link to a third party’s website, then this Privacy Policy will not apply to your Personal Information and Sensitive Personal Information collected on that third party’s website. You should read the privacy policy on that website to see how your information will be handled.
Social media widgets or tools may appear on our websites or Services. Your interaction with and use of these widgets or tools will be governed by the terms of use and privacy policy of the applicable social media provider (e.g., Facebook).
We may update this Privacy Policy to reflect changes in our privacy practices. We will provide notice of any such changes (including when they will take effect) in accordance with applicable law. The changes will go into effect on the Effective Date shown in the revised Privacy Policy. Your continued use of our websites or Services constitutes your consent to the revised Privacy Policy, so please check the Privacy Policy periodically for updates. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our website and this privacy policy to check for any changes.
If you have any questions or concerns regarding this Privacy Policy, you can contact us as follows: [email protected] or Truckers Network, Two North Riverside Plaza, Suite 2100, Chicago, IL 60606.
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